Evert Waaijenberg  -  Technical Instructor, IP Telephony

Evert has six (6) years of telecommunications experience with an Avaya business partner in the Netherlands called Newtel Essence. At the moment he is Product Support Manager and provides support for most Avaya products, including IP Telephony, Audix, Modular Messaging, (B)CMS and AIR. In addition to his role at Newtel Essence, beginning in 2008, Evert is also serving as a part-time Technical Instructor for Sumaria Networks responsible for classroom course delivery.

Evert has Avaya Certified Expert (ACE) credentials in

• IP Telephony,
• Messaging, and
• Implement: Enterprise Solution Architect.

He is also product authorized for

• Sales, Design and Implement: Session Initiated Protocol (SIP),
• Sales, Design and Implement: Avaya Communication Manager Mid-Market,
• Sales, Design and Implement: Avaya Communication Manager Enterprise,
• Sales, Design and Implement: Avaya Modular Messaging with Avaya message store and with Microsoft Exchange,
• Sales, Design and Implement: Avaya Voice Self Service, and
• Sales and Implement: Avaya Enablement Services.