Avaya Certification & Accreditation

Avaya Certification Program

Click to log in to the Avaya Learning Certification Web page:

Sumaria Learning Solutions is an official Avaya Authorized Learning Partner (ALP), authorized to develop and deliver Avaya product and solution training. As an active Avaya support contractor, Sumaria Learning is engaged in various global learning services for the Avaya Roadmap. This means that we know Avaya products and processes. We can ensure that you follow the correct certification path and that your training uses the same Avaya-branded equipment that you’ll find in your workplace, so that the benefits of your learning will be immediately applicable to your job.

Avaya Professional Credential Program

The Avaya Professional Credential Program recognizes individuals mastering the technologies and practices needed to sell, install, maintain, and administer Avaya solutions. The Avaya credentials ensure that individuals will confidently keep pace with telecommunications business needs and the benefits from Avaya solutions and technologies. Whether an Avaya Customer, Partner or Associate, these credentials represent the dedication and expertise needed to deliver maximum value to your customer.

The Avaya Professional Credential Program offers opportunities to enhance individual knowledge and earn credentials that require increased technical proficiency. Five levels of credentials are designed for three audiences –

  • Avaya Partners and Associates who have proven themselves proficient and competent to sell and design Avaya industry leading solutions. Note: These two certifications are available only to Avaya Partners and Associates:
    • APSS – Avaya Professional Sales Specialist
    • APDS – Avaya Professional Design Specialist
  • Individuals who have demonstrated comprehensive knowledge on implementing, administering, maintaining, and troubleshooting Avaya’s best in class solutions:
    • ACIS – Avaya Certified Implementation Specialist
    • ACSS – Avaya Certified Support Specialist
  • Those proving they have expertise in all facets of Avaya products and solutions:
    • ACSA – Avaya Certified Solutions Architect

Avaya offers each of these certifications for the major Avaya products or product families. The following table shows the types of certifications that are currently offered for each of the products/solutions in the certification program.

Note: Avaya periodically updates the products in their certification programs, so log in to the Avaya Learning Web site here for the latest information. If you don’t already have an Avaya Learning account, you can log in as a guest or you can easily create a new account.

Avaya currently offers the following certifications: APSS, APDS, ACIS, ACSS, and ACSA

The revised Avaya Professional Credential Program recognizes individuals who master Avaya Solutions, technologies and practices.

The five-levels of credentials are designed with 2 audiences in mind. Individuals with APSS and APDS credentials have proven themselves proficient and competent to sell and design Avaya industry leading solutions. The ACIS and ACSS credentials certify an individual is professional and knowledgeable on implementation, administration, maintaining and troubleshooting Avaya’s best in class solutions. And the ACSA credential will be awarded to only those proving they have expertise on all facets of Avaya products and solutions.

Please click on the link to the Avaya Learning Website for additional information on Avaya Credentials, or click on the link for Sumaria Networks LMS to view and register for courses we offer in support of Avaya Certifications.

Note: The APSS and APDS certifications are available only to Avaya partners and associates.

For each certification, training courses are available that are either required for the certification or are recommended to help you prepare for the certification exam. Many of these courses are developed and/or delivered by Sumaria Learning Solutions. Click a checkmark to view our courses related to that certification.

APAC
For information on our APAC Course offerings and pricing, please contact:

APAC Learning Services,
Gopinath P.M.
+91-804 212 3529,
pmgn@sumarianetworks.com