Internal Certifications

Sumaria Instructor Certification, along with proper coaching, insures consistent quality results. New instructors follow a program that includes product training as well as observing, mentoring and coaching.

External Certifications

In addition to product training, our instructors also hold various industry certifications, including:

• ACA®  -  Avaya Certified Associate
• ACS®  -  Avaya Certified Specialist
• ACE®  -  Avaya Certified Expert